This just in from Tokyo

It's been a while since posting, mainly cuz I think the early part of the year is all about dealing with post holiday follow up and catch up and you don't have time to scratch your arse. Well just when you think you have nothing to report, your buddy in Tokyo sends over something to make your morning.

"The put water cap opened by downing it the turn in the reception desk at checout and candid advice was said.  It apologized then and there.  I hear that the guest did not have the appearance of anger.  There was a thing the amount of the number of water centimeter where the cap opened certainly has decreased when going to the room for the confirmation.  It is noted there is not the future this.  It Anauss it as the morning briefing."

Usually I can decipher what the emails are about but here on this day, today, not a freakin' clue.  The only thing I get from this is the guest was not angry or so they heard.

And this guy was on my team.  Course he did slam a shot of soy sauce thinking it was an espresso and had to have his stomach pumped at 4am when he was Manager on Duty, not the sharpest tool in the shed.